Privacy Policy

Data Privacy Statement

At ShermanDental.Com, your privacy is important to us. We process personal information in different contexts, and we do so by respecting your privacy, as part of our unwavering commitment to ethical and responsible practices and as required by law.
This Data Privacy Policy (“Policy”) sets forth the principles that govern our treatment of personal information across ShermanDental.Com. All employees and those with whom we share personal information must adhere to this Policy.
ShermanDental.Com is committed to protecting personal information that our employees, customers, prospects, suppliers, and vendors have entrusted to us. We collect and use personal information in order to perform our business functions and provide quality products and services to our customers.
This Policy applies to personal information in any format or medium, relating to employees, customers, vendors and others who do business with ShermanDental.Com.

Categories of personal information we collect and use

We recognize personal information as any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.  

Categories of Personal Information Collected

Examples

Collected

A. Personal Identifiers.

A real name, alias, postal address, Internet Protocol address, email address, account name, or other similar identifiers.

Yes

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, address, telephone number, credit card number, debit card number. Some personal information included in this category may overlap with other categories.

Yes

ShermanDental.Com receives and uses the above types of personal information in order to conduct our day to day business activities. We apply the data minimization principle in the collection and use of personal information with the aim to only collect information that is necessary and by fair means and providing notice and requiring consent when necessary.  The information collected is strictly used for the business purpose of fulfilling your order.
We only collect categories of personal information listed above directly from covered individuals.

How do we use your information?

We use the information we collect from you when you register and/or purchase products, strictly for the business purposes of processing your order.

Business uses and purposes for which personal information was collected

The purposes for which we collect and use your personal information may vary depending on the type of relationship you have with us, such as if you are one of our employees, customers, or a website user. The use of personal information for new purposes should be consistent with and meet privacy expectations described in this policy, otherwise we will request your authorization.

Generally, we collect, use and disclose your personal information to provide you products and services and as otherwise related to the operation of our business.  For more specific detail on our disclosures of personal information, see the next section “Sharing and Disclosures to Third Parties.”  Subject to restrictions and obligations of applicable laws, ShermanDental.Com and our vendors may use your personal information for some or all the following business purposes:

  • Processing Interactions and Transactions
  • Managing Interactions and Transactions

In addition, we may collect, use and disclose your personal information for the following additional operational business purposes for which we are providing you notice as permitted by applicable law:

  • Customers: we use our customers’ information to maintain our commercial relationship, to ensure the proper operation of the day-to-day business, to comply with tax and other regulations, and to administer sales and marketing activities.

ShermanDental.Com shall use personal information for purposes disclosed above. To the extent required by law, ShermanDental.Com shall inform the individual if their personal information will be used for an additional purpose, and this disclosure shall occur prior to the data being so used, and the individual shall be given a mechanism to provide their consent.
As permitted by applicable law, we do not treat deidentified data or aggregate customer information as personal information and we reserve the right to convert, or permit others to convert, your personal information into deidentified data or aggregate consumer information.  We have no obligation to re-identify such information to respond to your requests.
In addition, we may collect, use and disclose your personal information as required or permitted by applicable law.

Sharing and Disclosures to Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below.  At times, ShermanDental.Com engages third party contractors, service providers, and other vendors to help us accomplish our business objectives. When ShermanDental.Com discloses personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. There are other circumstances where we are required by law to disclose personal information to third parties such as public authorities.

Disclosures for Business Purposes:
In the preceding twelve (12) months, ShermanDental.Com may have disclosed the following categories of personal information for a business purpose:

  • Personal Identifiers;
  • Personal Information Records;

Notwithstanding anything to the contrary in our other privacy notices, we restrict use of your personal information shared with our vendors to business purposes.
In the calendar year 2019, we have not sold your personal information (as the term “sold” is defined by the California Consumer Protection Act).

 

We may disclose your personal information for a business purpose to the following categories of internal employees and/or third parties:

  • Third parties to whom you authorize us to disclose your personal information in connection with products or services we provide to you
  • Customer Service Representatives
  • Finance/Accounting Teams
  • Internal Employees on need to know basis
  • Operations/Maintenance Teams
  • Sales/Marketing Teams, representatives or agents

In the preceding twelve (12) months, ShermanDental.Com may have disclosed personal information for the following business purposes:

  • Processing Interactions and Transactions
  • Managing Interactions and Transactions
  • Performing Services

We engage with third party contractors, service providers and other vendors for certain services. If the engagement involves the transmission of personal information, ShermanDental.Com directs the service provider to treat that data consistent with legal requirements. A contract to protect the personal information should be executed before any data is disclosed.
In certain circumstances, ShermanDental.Com may be required to disclose personal information when required by law, when required to protect our legal rights, or in an emergency situation where the health or security of an individual is endangered.
We may also disclose personal information in the context of any sale or transaction involving all or a portion of the business.

Our Policy Towards Children

Our services are not directed to children. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, please contact us. If we become aware that a child has registered for a service and has provided us with personal information, we will delete such information from our files.

Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
We also conduct information risk assessments, we train our staff to understand the importance of protecting personal information, and we are responsibly managing access rights within the company. We include both physical security and IT security in our overall data security approach. We are diligent in selecting vendors that process personal information on our behalf so that they also ensure appropriate technical and organizational measures to protect the data.

ShermanDental.Com makes reasonable efforts to notify individuals and regulatory authorities, as required by law, if we reasonably believe that personal information has been stolen, disclosed, altered or infringed by an unauthorized person.

We also endorse the concept of privacy by design which is an approach to projects that promotes privacy and data protection compliance from the outset. This means considering the privacy and security implications for any new project or process throughout its lifecycle.

Your data protection rights and choices

How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

If you reside or otherwise find yourself in jurisdictions with data protection laws, ShermanDental.com is committed to supporting your rights granted by such applicable data protection laws. Otherwise you can contact us at any time to discuss your privacy concerns.
Under certain circumstances, you may have the privacy rights described in this section.  Any request you submit to us is subject to an identification and verification process.  We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. 

    • Calling us at 800-645-6513
    • Email us at info@shermanspecialty.com

If we cannot comply with a request, we will explain the reasons in our response.  We will use personal information provided in a verifiable request only to verify your identity or authority to make the request and to track and document request responses.
We will make commercially reasonable efforts to identify personal information that we collect, process, store, disclose and otherwise use and to respond to your applicable privacy rights requests.  In some cases, we may suggest that you receive the most recent or a summary of your personal information and give you the opportunity to elect whether you want the rest.  We will typically not charge a fee to fully respond to your requests; provided, however, that we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded or overly burdensome.  If we determine that the request warrants a fee, or that we may refuse it, we will give you notice explaining why we made that decision.  You will be provided a cost estimate and the opportunity to accept such fees before we will charge you for responding to your request.
Pursuant to applicable data protection laws, your privacy rights may include the following:
Information Rights:
You may have the right to send us a request, no more than twice in a twelve-month period, for any of the following for the period that is 12 months prior to the request date:

  • The categories of personal information we have collected about you.
  • The categories of sources from which we collected your personal information.
  • The categories of third parties to whom we have shared your personal information.
  • The specific pieces of personal information we have collected about you.
  • A list of the categories of personal information disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.
  •  

To make a request, email us at info@shermanspecialty.com or call us at 1-800-645-6513.
Do Not Sell:
We do not sell and/or trade personal information.
Delete:
Except to the extent we have a basis for retention under applicable law, you may request pursuant to applicable law that we delete your personal information that we have collected and are maintaining.  Our retention rights include, without limitation, complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with law, to exercise or defend legal claims, and to cooperate with law enforcement.  To make a request, email us at info@shermanspecialty.com or call us at 1-800-645-6513.
We will not discriminate against you in a manner prohibited by applicable law because you exercise your privacy rights.  You may have the right to exercise these rights via an authorized agent who meets the agency requirements of the applicable law.
Changes to this notice
We reserve the right to modify this Privacy Statement and related business practices at any time. We will duly inform you of any changes. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on November 19, 2019.

 

Contact information
If you have any privacy concerns, questions or feedback about how your personal information is used, please feel free to contact us.

Call us at 800-645-6513.
Email us at info@shermanspecialty.com.

Thank you for visiting our site, and for taking the time to read this privacy policy.

 

Terms and Conditions

 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Your consent

 

By using our site, you consent to our privacy policy.